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Scheduled Appointments (Hours and Contact Information):

Scheduled appointments hours of operation are 8:20 a.m. to 1:40 p.m. Monday through Friday. The office is closed for lunch from noon to 1 p.m. The last scheduled appointments are at 1:40 p.m. If you have a DEERS question, email the office at: ng.pa.paarng.list.jfhq-g1-deers-tricare@army.mil. If you are unable to make an appointment online, call the office at 717-861-8693.

Walk-In/Unscheduled Appointments:

Walk-in hours are typically only from 2 to 3:50 p.m. Be aware that the office is not always able to accommodate walk-ins during scheduled appointments/non-walk-in hours (Appointments are preferred, so please call or book online at ID Card Office Online, https://idco.dmdc.osd.mil/idco/.) You may also call the DEERS Team at 717-861-8693 for additional walk-in hours, unscheduled and emergency appointment information, if needed.

Appointment can be scheduled in one of three ways:

1. Visit RAPIDS Site Locator (ID Card Office Online, https://idco.dmdc.osd.mil/idco/), search for Site ID 151187 and click the link for "Schedule an Appointment."
2. Go directly to the link.
3. Or call the DEERS/ID Office at 717-861-8693.

FOR UP-TO-DATE information on the DEERS/ID Office, please open and view the below PDF:
DEERS Info 2022.pdf

    DEERS / RAPIDS ID Office
    Bldg. 14-99, Fort Indiantown Gap
    Annville, PA 17003-5002
    DSN: 491-8693
    Phone: (717) 861-8693
    Fax: (717) 861-6731